HomeSEOGrasp the CX trifecta: Knowledge, content material and tech

Grasp the CX trifecta: Knowledge, content material and tech

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Looking forward to 2023 and past, companies worldwide face numerous uncertainty.

One factor will stay fixed all through this era — prospects count on wonderful experiences when interacting with a model. Based on Acquia’s newest CX Report, companies plan to prioritize buyer retention over the subsequent 12 months: 56% plan to enhance buyer expertise, and 58% will focus extra on customer support.

This needs to be a standard purpose. To climate a possible storm, companies should hold prospects by assembly and exceeding buyer expectations.

Register in the present day for “Grasp the CX Trifecta in 2023: Knowledge, Content material & Tech,” introduced by Acquia and create the muse for CX success this yr and past.

Click on right here to view extra Search Engine Land webinars.

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Concerning the creator

Cynthia Ramsaran

Cynthia Ramsaran is director of customized content material at Third Door Media, publishers of Search Engine Land and MarTech. A multi-channel storyteller with over twenty years of editorial/content material advertising and marketing expertise, Cynthia’s experience spans the advertising and marketing, expertise, finance, manufacturing and gaming industries. She was a author/producer for and produced thought management for KPMG. Cynthia hails from Queens, NY and earned her Bachelor’s and MBA from St. John’s College.



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