Debunking 9 Myths about P-Collection PBX System

It has been nearly two years because the official launch of Yeastar P-Collection PBX System, with a number of updates up to now. Regardless of profitable adoptions all over the world and excessive recognition acquired, we additionally discovered some misconceptions about it from our companions and prospects.

On this publish, we’ll break down these frequent myths and offer you a clearer image of what Yeastar P-Collection PBX System is able to. Tell us if we’ve got missed any within the feedback!

Delusion #1: P-Collection PBX System is just a {hardware} PBX system.

The P-Collection can absolutely work as an out-of-the-box {hardware} PBX system, however in addition to the Equipment Version, additionally it is obtainable within the Cloud and Software program Version so you will have versatile deployment choices to have it sited on-premises or within the cloud.

As well as, the P-Collection is designed as a “PBX-Plus-Extra” system to satisfy the extra various and complicated wants of enterprise communications. Past only a PBX, it offers visualized name administration, superior name middle options, unified communications purposes, anywhere-anytime connectivity, video communications, and extra throughout net browsers, mobiles, and desktops.

Delusion #2: The P-Collection helps a most of 500 customers

This false impression might have one thing to do with the earlier one. Whereas the utmost variety of extensions supported by the P-Collection Equipment Version is certainly 500, that’s not the case for the Software program and Cloud Version.

Supporting as much as 10,000 customers per license, P-Collection Software program Version strikes the stability of performance, flexibility, and safety. It’s best for big enterprises with increased necessities for full system management.

As for P-Collection Cloud Version (Turnkey), it doesn’t also have a cap on the variety of customers, so service suppliers and resellers can keep aware of the evolving buyer demand. You additionally don’t have to fret about increasing server deployments as a result of the cloud structure is totally managed and maintained by Yeastar, so you possibly can simply deal with rising your online business.

Delusion #3: You solely have restricted internet hosting choices with the P-Collection.

In the case of hosted PBX enterprise, deployment and repair supply are often among the many prime concerns. With these taken into consideration, the P-Collection comes with completely different internet hosting choices for MSPs to go well with their enterprise fashions and go-to-market methods.

In case you are seeking to construct a cloud PBX service from the bottom up, P-Collection Software program Version permits for deployments on each non-public and public cloud. It combines all communication stacks in a single single virtualized server, be it VMware, Hyper-V, or KVM-compatible digital machines, native information facilities, or public cloud platforms reminiscent of AWS.

Alternatively, if you wish to keep away from all of the efforts on server deployment and cut back upfront investments and dangers, P-Collection Cloud Version Turnkey Answer could also be a great match. It offers an OpEx method to launch hosted PBX companies and allows you to personal the shopper relationships.

Delusion #4: The P-Collection is restricted in scalability.

Fairly the other. We take delight within the scalability of the P-Collection. The Equipment, Cloud, and Software program Version all provide simple methods to develop capability.

Equipment Version: Every DSP module offers you an additional 100 VoIP customers and 30 concurrent calls. You possibly can add as much as 1 DSP module to P560 and as much as 2 to P570.
Cloud & Software program Version: Each are scalable with the acquisition of extra licenses. Higher but, for service suppliers who’ve bought the turnkey internet hosting package deal of the Cloud Version, it solely takes just a few clicks on Yeastar Central Administration to scale the service up or down. The licenses may even be recycled, including far higher agility to your operations.

Delusion #5: Linkus softphone is a paid function that helps cell and desktop.

It could sound too good to be true, however as a matter of truth, Linkus UC Shoppers is free to make use of for all P-Collection customers. No extra charges. Included in all subscription plans. You possibly can simply entry a complete suite of communications options, together with calling, convention, voicemail, presence, enterprise listing, and extra, from a single interface utilizing net browsers, cell phones, and desktops.

Notably, Linkus Net Shopper presents extra entry to some superior options. For instance, the Chrome extension allows a light-weight net calling expertise with name pop-ups, click-to-call, dial pad, presence standing swap, and so forth. The Operator Panel is extraordinarily useful for receptionists to see the real-time availability of staff and drag and drop to dispatch calls.

Delusion #6: Distant connection requires extra configuration and isn’t safe.

Since cloud PBX is inherently accessible from anyplace, the distant connection solely poses points for on-premise PBX deployments. Historically, establishing distant entry and connecting geographically dispersed customers usually contain port forwarding, NAT points, safety threats, and different configuration complexities. Nevertheless, you possibly can keep away from all these troubles with a single resolution on P-Collection PBX System.

Only a easy click on to allow Distant Entry Service, and customers will get safe distant entry to each the P-Collection Administration Portal and Linkus UC Shoppers by way of your customized URL based mostly on Yeastar-supplied Area Identify. On-site, distant, and cell staff will all have a seamless communication expertise as in the event that they work on the identical ground.

Delusion #7: The decision middle options are designed for skilled name facilities solely.

Aside from skilled name facilities, many SMEs have in-house service facilities that require efficiency-improving options to raise buyer interactions. Name middle telephony doesn’t need to be costly or advanced for SMEs. P-Collection PBX System delivers an economical inbound name middle resolution to extend name effectivity, enhance responsiveness, and finally increase buyer satisfaction.

Incoming calls shall be routed to essentially the most acceptable brokers based mostly on customized technique whereas you can too drag and drop to dispatch calls. With all name actions visualized in a single place, you will have an entire overview of how your service middle is working. Additionally, use extra real-time metrics, SLA, and name reviews to estimate and enhance your buyer companies.

Delusion #8: It takes a whole lot of time to climb the educational curve of this new system.

Performance issues, and so is user-friendliness. The P-Collection just isn’t a steep studying curve in any respect. Many firms discover the introduction of latest programs a frightening process. At Yeastar, we’re decided to take away the boundaries in your digital transformation journey so all the pieces concerning the P-Collection is made amazingly EASY.

For system directors, it’s comparatively simple to observe the set up wizard and get the system up and working. All configurations might be executed with clicks on the intuitive web-based administration portal, with none advanced instructions or scripts concerned. Extra admin instruments reminiscent of IP cellphone auto provision, default ITSP templates, visualized name administration console, and role-based granular permission will make your life simpler.

As for workers, you don’t want multi-day coaching packages and hefty person manuals to get the employees accustomed to the system. With their current desk telephones or the easy-to-navigate Linkus UC Shoppers, everybody can take their very own gadget to get off the bottom. As a result of the P-Collection streamlines and automates every day name actions, staff will keep away from a whole lot of frictions in making and receiving calls and see a productiveness increase.

Delusion #9: The subscription plans solely need to do with the cloud.

Everyone knows subscription-based companies are on the rise and it often includes software program and cloud companies. Nevertheless, being a telecom reseller doesn’t imply you possibly can’t reap the advantages of this profitable pricing mannequin.

With the P-Collection, promoting the units is simply step one. It’s obtainable via Fundamental, Enterprise, and Final Plan, which creates extra upsell alternatives, particularly for tools suppliers who depend on one-off gross sales.

The Fundamental Plan is included within the Equipment Version with an inventory of enterprise, telephony, administration, safety, and unified communications options.
The Enterprise Plan is ideal for patrons that want to join geographically dispersed staff and hold clean name middle operations.
The Final Plan extends capabilities to deal with the wants in video communications and digital collaboration.